At Bloomaya, we are committed to providing our customers with a seamless and reliable shopping experience. Our shipping policy outlines the terms and conditions regarding the delivery of your purchased items. Please take a moment to review the following information:
1. Order Processing Time:
- All orders are processed within 1-2 business days (Monday to Friday, excluding holidays) after payment confirmation.
- Orders placed after 12:00 PM (local time) will be processed on the next business day.
2. Shipping Methods and Rates:
- We offer various shipping options to meet your needs.
- Shipping rates are calculated based on the weight of the items and the destination.
- You can view the shipping cost at the checkout before completing your purchase.
3. Domestic Shipping:
- We provide shipping services within India.
- Standard shipping usually takes 3-7 business days for delivery.
- Expedited shipping options are available for faster delivery, with estimated delivery times of 1-3 business days.
4. International Shipping:
- We offer international shipping to select countries.
- International shipping times vary depending on the destination and customs processing.
- Customers are responsible for any customs duties or taxes imposed by their country.
5. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the provided tracking information on our website or through the shipping carrier's website.
6. Shipping Delays:
- While we strive to deliver your orders within the estimated timeframe, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions or customs processing.
- We will notify you promptly of any significant delays and work to resolve the issue as quickly as possible.
7. Address Accuracy:
- It is the customer's responsibility to provide accurate and complete shipping information during the checkout process.
- We are not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses.
8. Lost or Stolen Packages:
- In the rare event that your package is lost or stolen, please contact our customer support team, and we will assist you in resolving the issue.
9. Returns Due to Non-Delivery:
- If an order is returned to us due to non-delivery (e.g., incorrect address provided by the customer), the customer will be responsible for the cost of reshipping the items.
By placing an order with Blommaya, you agree to and accept the terms outlined in this shipping policy. If you have any questions or concerns, please contact our customer support team at bloomayacontact@gmail.com or +91 01234 56789.
Thank you for shopping with us!