FAQs
1. How do I place an order?
To place an order, simply browse through our collection, select the items you like, choose the size and color, and add them to your shopping cart. Once you're ready, proceed to checkout, provide your shipping details, and complete the payment process.
2. What payment methods do you accept?
We accept various payment methods, including Credit Cards, Debit Cards, UPI, Net Banking, Wallets and other secure online payment options. Your financial information is encrypted and safe with us.
3. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account on our website to view the order status and tracking information.
4. Can I modify or cancel my order after placing it?
Unfortunately, we are unable to modify or cancel orders once they have been placed to ensure fast processing and delivery. Please double-check your order before confirming the purchase.
5. What is your return policy?
If you're not satisfied with your purchase, we offer a hassle-free return policy. Please visit our "Returns & Exchanges" page for detailed instructions on how to return an item and information on eligibility and timelines.
6. How do I determine the right size for me?
Refer to our detailed size chart available on each product page to help you choose the correct size. If you have specific questions about sizing, feel free to contact our customer support team for assistance.
7. How can I contact customer support?
If you have any questions or concerns, our customer support team is here to help. You can reach us through the "Contact Us" page on our website, or send an email to [support@email.com]. We strive to respond to all inquiries within 24 hours.
8. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on your location. Please review our "Shipping Information" page for more details.
10. How can I stay updated on promotions and new arrivals? To stay in the loop on the latest promotions, new arrivals, and exclusive offers, subscribe to our newsletter. You can do this by entering your email address in the subscription box at the bottom of our website.
We hope this FAQ helps you navigate our online apparel store more easily. If you have additional questions, feel free to reach out to our customer support team for personalized assistance. Happy shopping!